Alexander Forbes Insurance developed the Envoy concept in 1996 to challenge the mundane approach to insurance that had become accepted for so long.

Providing the widest cover in the market with the fewest exclusions, you are assured that your assets are protected against life’s unexpected events.

With unrivalled levels of service, you are spared the inconvenience that often occurs when faced with an insured loss. Envoy is designed to accommodate your changing needs and offers sound, professional advice to ensure your total peace of mind.

• Exclusive
• Dedicated portfolio consultants
• Wide cover - limited exclusions
• Buildings cover
• Contents cover
• All risks cover
• Motor cover
• Flexibility
• Rewards for looking after yourself

• the broadest All Risks insurance cover, keenly priced and focused on the specific needs of high net value individuals
• an experienced and dedicated portfolio consultant to advise you and tailor your portfolio to suit your needs
• 08600 Envoy - a 24-hour emergency, claims and enquiry service manned by dedicated portfolio consultants ensures hassle-free claims settlement and immediate replacement of essential items
• various premium reduction options
• premium discounts and reduced excesses for vehicle and home security precautions, low mileage and female drivers
• up to R50 000 000 personal liability cover
• Concierge and SmartBuy Service sources quality items at discounted prices at locations convenient to you
• complimentary inventory and valuation of the contents of your home ensures that you are neither over- nor under-insured and accelerates the claims procedure
• the most comprehensive cover and preferential rates for exotic motor cars and off-road vehicles
• new list price if your vehicle is a write-off, or stolen and not recovered (within 12 months from date of first registration)
• a courtesy car is provided to ensure your uninterrupted routine following an insured motor event
• watercraft cover: competitive rates on jet-skis, ski boats, dinghies, catamarans and yachts
• access to specialists for personal accident and dread disease cover
• Alexander Forbes Scratch & Dent – insure against bodywork and mag wheel scratches, minor dents and bodywork and windscreen chips

ASSISTANCE SERVICES! *
Emergency Service and Referral Assistance 24 hours a day, 365 days a year! (RSA Only)

MOTOR SERVICE!
• roadside assistance for passenger and 4 x 4 vehicles
• flat tyre/battery assistance
• tow-in services to the nearest dealer
• recovery and repatriation of an immobilised vehicle
• delivery of 10 litres of fuel
• telephonic assistance with recovery of keys locked in vehicle
• 24 hour travel and route assistance in all major metropolitan areas.

MEDICAL SERVICE!
• emergency medical assistance
• medical response by road or air
• transfer to a medical facility
• emotional support and tele-counselling
• access to Rape Centres of Excellence. Guaranteed hospital admission of up to R5 000.

ACCI-MANAGEMENT SERVICE!
• advice on the correct procedures to follow at the scene of an incident
• dispatching of ambulances and notification of police
• assistance with repairs and insurance claims
• towing by an approved towing contractor and storage at an approved panel shop.

EMERGENCY HOME SERVICE!
• assistance for out of hours home emergencies, which includes call-out fee and one hour’s labour; burst geysers, broken windows and much more.

DRIVER SERVICE!
• Various sources report that up to 50% of motor accidents are alcohol-related!
• The possible consequences of drinking and driving are injury, disability, death, fines, jail time and a rejected claim!
• Act responsibly and think ahead!
• Book a driver through Driver Service!, avoid the dangers and enjoy a stress-free evening
Operates between 18:00 pm and 06:00am • Service operates within a 50km radius of the CBD of Johannesburg, Pretoria, Durban, Cape Town, East London, George, Port Elizabeth, Nelspruit, Polokwane, Stellenbosch, Pietermaritzburg, Richards Bay, Klerksdorp and Bloemfontein.